Returns & Exchanges

To return your silk, please contact us within 30 days of delivery by emailing hello@monarcdaily.com with your order number. Items must be unused, unwashed, unaltered and returned in their original condition and packaging, with all tags intact.

Once your request is approved, we will provide return instructions. Please wait for approval before sending anything back. Return shipping costs for change-of-mind returns are the customer's responsibility. We recommend using a tracked service, as we cannot confirm receipt of an item until it reaches us.

After the return is received and inspected, approved refunds are made to the original payment method. Original shipping charges are not refunded for change-of-mind returns. Processing time may depend on your payment provider.

If something is wrong with your order, please contact us within 7 days of delivery. Please include your order number, a description of the issue and clear photos if relevant. We will assess the issue and work with you on an appropriate remedy, which may include repair, replacement or refund depending on the circumstances.

Please do not return a faulty or incorrect item before contacting us. We will explain the next steps and arrange return shipping where applicable.

1. Contact us by emailing hello@monarcdaily.com.
2. Include your order number, the item you wish to return and the reason for your request.
3. Wait for our team to confirm eligibility and send return instructions.
4. Pack the item securely and send it using the instructions provided. Keep your tracking details until the return is resolved.