FAQ

About Our Silk

  • Yes, we're committed to ethical sourcing. Our mulberry silk is produced using responsible practices that prioritize both environmental sustainability and fair labor standards. We work with suppliers who maintain high ethical standards throughout the production process, ensuring that our silk is produced responsibly from start to finish.

  • We use premium 22 momme mulberry silk. While many silk garments use lighter-weight fabrics, we chose a denser silk that feels more substantial and is designed to maintain its beauty over time.

    But for us, it goes beyond the fabric itself.

    Still Monarc was created with a focus on natural fibres, timeless design, and quality over quantity. Rather than chasing trends, we create pieces designed to become long-lasting staples in your wardrobe.

    The result is silk sleepwear that feels luxurious from the very first wear and is crafted to be enjoyed for years to come. Every piece is designed with your skin and hair health in mind, making us the trusted choice for premium silk products.

  • We use premium 22 momme mulberry silk. Momme is a unit of weight that measures silk quality. A higher momme means a thicker, more durable fabric, meaning it will maintain its shape and quality through many washes. Our 22 momme silk is luxuriously soft, breathable, and built to last, making it an excellent investment in quality sleepwear and loungewear.

  • Absolutely! Silk is naturally hypoallergenic and gentle on sensitive skin. Unlike cotton or synthetic fabrics, silk doesn't irritate or dry out delicate skin. Many customers with eczema, psoriasis, or other skin sensitivities find our silk pieces to be soothing and comfortable. We recommend our products for anyone looking for skin-friendly sleepwear and loungewear.

  • We exclusively use mulberry silk, which is considered the highest quality silk available. Mulberry silk is produced from silkworms fed exclusively on mulberry leaves, resulting in longer, stronger fibers. This creates a smoother, more lustrous fabric that's gentler on skin and hair compared to other silk types.

  • Silk offers numerous benefits for your skin and hair. It's hypoallergenic, naturally temperature-regulating, and incredibly gentle on delicate skin. Silk reduces friction, which helps minimize sleep creases and hair breakage. It's also naturally moisture-wicking and breathable, making it perfect for all seasons and skin types, including sensitive skin.

Care & Sizing

  • Please view our fabric care page here for specific washing instructions.

  • Yes, our pieces are designed to fit true to size. However, since silk has a natural drape, some customers prefer sizing up for a more relaxed, comfortable fit. We always recommend checking our detailed size chart and comparing measurements to a garment you already own and love. If you have any questions about sizing, our team is here to help!

Shipping & Returns

  • We offer fast and reliable shipping to most countries. Standard shipping typically takes 3-7 business days within New Zealand, and 7-14 days for international orders. You'll receive a tracking number via email so you can monitor your delivery. For specific shipping rates and delivery times to your location, please check our shipping policy at checkout.

  • To return an item, please contact our customer service team within 30 days of receiving your order. Items must be unworn, unwashed, and in their original condition with all tags attached. Please quote your order number when contacting us. You can reach out here.

  • Yes, we ship to most countries worldwide. International shipping times vary by destination, typically taking 7-14 business days. Please note that customs fees and import duties may apply and are the responsibility of the customer. Shipping costs are calculated at checkout based on your location.